Contact Us
Fair Go Casino prides itself on providing quick and professional assistance for our players from Australia. If you have a particular query related to our Real Time Gaming lobby, wish to withdraw some money using cryptocurrencies or want any kind of assistance related to bonus codes, our support team will be ready to assist you round the clock.
How to Contact Us
Our team is always ready to answer all kinds of technical, monetary, and administrative questions with full transparency. Here are the means by which you can contact us:
| Support Channel | Availability | Typical Response Time |
|---|---|---|
| Live Chat | 24 Hours / 7 Days | Instant (Under 60 seconds) |
| Email Support | 24 Hours / 7 Days | Within 24 Hours |
| VIP Manager | Business Hours | Priority Service |
Our Support Channels
- Live Chat: Click the floating speech bubble icon at the bottom right of any page for immediate real-time assistance from a human agent.
- Email: Send your detailed inquiries or KYC verification documents to [email protected].
Alternatively, you can send us a direct message using the secure contact form below. Please provide your username to help us resolve your query more efficiently.
FAQ Summary
How long does it take for an answer?
Live chat offers instant answers at any time of day. For email support, you will receive a response within 24 hours, except during busy periods and during financial auditing.
Can I contact Fair Go Casino by phone?
For maximum security purposes, we provide only two methods of contacting us – Live Chat and Email support.
Where can I send the copies of my identity?
All copies related to your KYC process should be forwarded to us via email. Please remember that the pictures must be high resolution, including all corners of the page.